August 9, 2010

Building Relationships, One Conversation at a Time

Nancy Settle-Murphy

Can you build a trusting relationship when you have never had an actual conversation? While it may be possible, it is pretty unlikely. To build relationships, a certain kind of conversation needs to take place that goes beyond the usual checklist review or status report. While this type of conversation requires more effort, it is almost impossible to collaborate successfully without it. This article offers guidelines to create opportunities for conversations expressly designed to build relationships.