By Bob Hirth and Susan Haseley, Protiviti Inc.
Emerging risks, ICD-10 compliance, numerous other regulatory demands, and the ongoing process of balancing strategic contributions and tactical work represent the top areas in need of improvement among internal auditors in the healthcare industry. These and dozens of other priorities for improvement represent insights culled from Protiviti’s “2011 Internal Audit Capabilities and Needs Survey.” This article first presents key findings from this study and then focuses on results from the survey’s U.S. healthcare industry respondents.