By Nancy Hala, KnowledgeLeader contributing writer
Bank Mandiri is the largest bank in Indonesia, and is the result of a 1999 merger of four state-owned banks. In this profile, Ogi Prastomiyono, the former chief audit executive, and Riyani T. Bondan, the current chief audit executive, discuss the key changes this organization has recently experienced. Prastomiyono and Bondan also describe internal audit’s role in the change management process.