By Nancy Hala, KnowledgeLeader contributing writer
Based in Houston, Texas, Continental Airlines is the fourth-largest airline in the United States, with major hubs in Houston, Newark and Cleveland. In this profile, Steve Goepfert, staff vice president of internal audit at Continental, discusses the three most significant company changes and how each impacted internal audit. According to Goepfert, “In times of change, your focus has to be on your people, who can help the company navigate through challenges and are able to keep their eyes on the strategic goals of the company.”