By Nancy Hala, KnowledgeLeader contributing writer
Like every other company in the technology industry, Microsoft has evolved over time, and is now a more service-oriented business. This change in focus presents different risks to the business, and the internal audit department is adjusting in order to respond. In this profile, Melvin Flowers, vice president of audit and chief audit executive, and Julie Kwon, professional practice group manager, discuss the importance of the a long-term strategic plan guiding the department’s annual investments and activities, linked with Microsoft’s key imperatives and strategies.