By Nancy Hala, KnowledgeLeader contributing writer
Salesforce.com is an enterprise cloud computing company that provides comprehensive customer management and collaboration applications and an application development platform to businesses of all sizes and industries worldwide. John Beeler, salesforce.com’s Senior Vice President of Internal Audit, discusses internal audit’s performance-oriented role in ERM. “Our team’s performance is measured by meeting the objectives outlined each year in the company’s goal-setting process, which we refer to as the ‘V2MOM’ process,” Beeler says. “This stands for Vision – what we want; Values – what is important about it; Methods – how we achieve it; Obstacles – what prevents us from achieving it; and Metrics – how we know when we have it.”