Refurbishing internal audit’s image at Shinsei Bank

Shinsei Bank – which translates as "Reborn Bank" – is headquartered in Chiyoda, Tokyo, Japan, and focuses on three primary lines of business: institutional banking, retail banking, and consumer and commercial finance. In this profile, Naohiro Mouri, group manager of internal audit, describes the changing internal audit environment in his company and in Japan. Mouri attributes his group’s success to receiving support from the bank’s CEO, who is a strong believer in internal audit.