By Nancy Hala, KnowledgeLeader contributing writer
Centrelink, a federal government agency in Australia charged with streamlining processes and improving communication, is reducing gaps and avoiding redundancies by applying risk-based auditing across the organization. Bob McDonald, the general manager of Audit & Risk, oversees a team responsible for coordinating risk management and providing assurance regarding information systems. In this profile, McDonald shares his long-term strategies for making a difference through a risk-based audit approach.