Qantas: A leading Australian airline develops a new face of internal audit

Qantas Airlines is Australia's largest domestic and international airline. The Internal Audit mandate at Qantas has always been to improve the effectiveness of the company’s risk management, internal control and compliance systems. In this profile, Qantas’ head of internal audit, Rob Kella describes how his department is organized and aligned to meet these objectives. Kella also discusses how corporate governance requirements have impacted his organization and the challenges that lie ahead.