Develop Public Relations Program Key Performance Indicators (KPIs)
This benchmarking tool outlines key performance indicators for developing a well-crafted public relations campaign that generates not just coverage and visibility, but fosters meaningful relationships with customers, clients, business partners, employees and public constituencies.
Emergency Executive Committee Charter
This charter establishes an EEC and outlines its objective, authority, reporting, and pre-event and post-event responsibilities.
Business Continuity Program Charter
This charter establishes a business continuity steering committee and a business continuity plan (BCP) project team. The steering committee is responsible for providing the direction and strategy for the business continuity program at a company.
Checklists and Questionnaires
IT Application Security Questionnaire
This sample questionnaire is designed to monitor and enhance an organization's IT application security process.
IT Disaster Recovery Plan Assessment Checklist
This tool provides questions to consider for IT disaster recovery plan assessment. The focus areas include project initiation and management, risk assessment, and business impact analysis.
Methodologies and Models
Business Continuity Management Capability Maturity Model (CMM)
This capability maturity model can be used to measure the maturity of an organization’s business continuity management process and to assist its progress from the initial/ad-hoc state toward the optimized state.
Business Continuity Management Methodology
This tool highlights seven phases of the business continuity management methodology, describing its benefits and the Protiviti approach.