Paving the Way for Sustainable RPA

Robotic process automation (RPA) is widely touted as an easy and affordable way to improve productivity without creating a lot of work for the IT department. Companies across industries have successfully tested using bots to automate everything from payroll processing to the customer and employee onboarding. Despite successful tests, many companies are finding it difficult to replicate and sustain effective RPA results on a full production basis.

This article explains how an organization can effectively manage the transition to sustainable long-term RPA solutions and recommends three basic principles for success.