Sourcing Risk Key Performance Indicators (KPIs)

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This tool contains leading practices and questions organizations should consider when evaluating outsourcing risks.

Sample questions include: Are the core and noncore activities or functions clearly defined? Is there a full understanding of the total cost of activities outsourced or planned for outsourcing? Is there a competitive advantage for outsourcing? Has there been an exhaustive review of possible outsourcing vendors? Are the culture and values of the outsourced company understood and in alignment with the contracting company? Are the company and its outsourcer operationally compatible? Will they remain operationally compatible in their future strategies?

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