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May 30, 2022-

Consumer Credit Lending Audit Work Program

May 30, 2022-

Sales Process Policy

May 23, 2022-

2022 Internal Audit Capabilities and Needs Survey

May 23, 2022-

The Top Risks for 2022: A Global Perspective

Mar 14, 2022-

TrueBlue Inc.: Focusing on Customer Service to Increase Versatility and Flexibility to Help Stay Resilient

Feb 21, 2022-

Determining the Digital Investment Question in the Boardroom

Dec 20, 2021-

Customer Service Risk Key Performance Indicators (KPIs)

Dec 13, 2021-

Transforming the Workplace Using Artificial Intelligence (KLplus CPE Course)

Dec 13, 2021-

Getting Started With Machine Learning (KLplus CPE Course)

Nov 01, 2021-

Building a Comprehensive Data Privacy Program

Oct 25, 2021-

Customer Fraud Risk Key Performance Indicators (KPIs)

Sep 27, 2021-

Attention, CFOs: Your Most Important Asset Is Not on Your Balance Sheet

Sep 27, 2021-

Pricing Risk Key Performance Indicators (KPIs)

Sep 06, 2021-

Customer Credit Policy

Aug 30, 2021-

Lessons From the Pandemic: Crisis as a Catalyst for Innovation

Aug 16, 2021-

Transforming Delivery Through Value Streams

Aug 09, 2021-

Warranty and Field Services Leading Practices

Jun 14, 2021-

Excellence Starts at Home: Why CEOs Should Hold Functional Leaders Accountable for Serving Their Internal Customers

Apr 19, 2021-

Know Your Customer: It’s All About Risk

Mar 01, 2021-

Warranty and Claims Key Performance Indicators (KPIs)

Feb 22, 2021-

Interview Essentials Guide

Feb 15, 2021-

Standard Shipping and Packaging Policy

Jan 11, 2021-

Internal Audit Feedback Questionnaire

Jun 22, 2020-

Understanding the Digital Customer (KLplus CPE Course)

Jun 22, 2020-

Developing a Team of Creative Gurus (KLplus CPE Course)

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