Utility companies are under substantial margin pressure due to growing capital expenditures, borrowing costs and regulatory controls on pricing for electric and gas services. It is essential for utilities to maintain healthy margins to allow them to reinvest in the latest technologies to stay competitive and provide cost-effective services.
SAP’s recent technological innovation, Enterprise HANA, offers exciting new opportunities for utilities. Many of these companies collect vast amounts of customer and usage data on a daily basis through smart grids, smart meters and other technology-enabled activities. HANA enables the processing of this data with speeds not available before, opening up possibilities to extract value out of previously underutilized data. Opportunities to generate or recapture revenue through data analysis exist in the areas of energy fraud, collections, rate structuring and outage management, among others.