Making RPA Sustainable

Robotic process automation (RPA) has made great strides in fulfilling its promise to the marketplace. RPA is positioned as a no-code end-user computing tool, owned and operated by business functions, that automates routine work tasks with quantifiable business results.

In practice, though many firms are engaging with RPA, they often initially obtain good results but then stall out and fail to realize RPA’s full potential. Adhering to the three basic principles described in this article will help enterprises ensure that they can achieve and maintain a sustainable RPA approach.