Time is running out for financial institutions that are still using Microsoft’s 12-year-old XP operating system. As of April 8, 2014, Microsoft will stop supporting Windows XP (XP). This means the nearly one in three PC users who still runs XP will no longer receive security patches or technical support. Given the large percentage of systems still on XP, time and resources to manage the transition to Windows 7 are likely to be limited.
Information technology (IT) system migrations are a tremendous undertaking. In this article, we stress the importance of developing the necessary support structure to deal with the inevitable issues that will arise with this migration. The risk of not upgrading to Windows 7 could lead to disruption of critical applications and impact customers.