Accounts Payable Process Key Performance Indicators (KPIs)

This tool includes key performance indicators an organization should use to measure and improve its accounts payable process.

Sample performance measures include conducting qualitative assessments of vendor services, communicating vendor survey results, creating a partnership with the purchasing department and IT to evaluate current supplier lists to identify potential candidates, communicating requirements openly with supplier candidates, instituting a trial period to test the implementation approach, and supporting ongoing relationships with partners through well-developed feedback mechanisms designed to continuously improve the process.