This sample audit report outlines findings from an internal audit site review of a company. The objectives of this review are to: determine compliance with certain corporate and local policies and procedures; evaluate overall efficiency and effectiveness of internal controls and procedures for each of the processes reviewed; and identify opportunities for improvement in operational efficiencies and management reporting.
In this sample, in the processes reviewed, key controls are adequate and operating on a consistent basis. Opportunities for control and efficiency improvements are highlighted as key management issues below. Details can be found in the action matrix section of each process. Issues/Observations which are on high priority include: reference and training materials are not standardized or consistently used, roles of operation centers and personnel have changed and need clarification, and training of the sales force has been inconsistently performed at a regional level.