It has been a few months since the release of Protiviti’s 5th Annual IT Audit Benchmarking Survey (conducted jointly with ISACA)—documenting the top tech challenges of executives and IT professionals around the world. Protiviti’s David Brand and Accenture’s Bob Kress presented on the webinar and took the time to provide answers to many of the questions received from the audience in this article.
Questions include: What are some of the top customer relationship management (CRM) tools for risk assessments? Which framework would you recommend for IT audit? COBIT or COSO, or is there something else? For advisory projects, do you issue an audit report at the end of the project with detailed audit objectives and conclusions? What are some best practices when developing an IT audit universe?