Procurement functions proclaim their value in “millions of dollars saved,” but it’s no secret that such savings are often questioned by internal critics who counter that actual savings were less than advertised, or came at the expense of quality. There’s no doubt that a good procurement team can generate genuine savings throughout the enterprise without sacrificing quality.
This article explores best practices in procurement brand building. First and foremost: show your work. You can be the best negotiator in the world, but that’s not going to build your brand unless you and your internal customers can agree on what’s required in terms of procured goods and services and what constitutes a successful outcome.