Here, Scott Moritz shares a few of the questions addressed during the live Q&A session of Protiviti’s webinar on the strategic use of email in internal investigations, discussing ways companies can undertake email investigations without letting costs get out of hand.
Q: What are the points to consider before accessing email data—including legal rights to open email accounts, legal responsibilities to notify users, and how to avoid alerting users that someone is accessing their email?
Q: What should you do to ensure you’re following rules of evidence and maintaining a chain of custody?
Q: How do you search for information embedded in PDFs and other non-searchable “picture” attachments? Is there technology available to extract text that might not otherwise show up in a standard keyword search?