Who Is Watching the Bots? Part One: RPA Governance
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The implementation and scaling of RPA is a structured and specialized process. Governance — the establishment of policies, and the implementation and monitoring of those policies under a governing body — is a foundational component of any RPA program. RPA program governance is not unlike the governance of other technologies. It requires a clear strategy, effective risk management, discipline and commitment, good documentation and information sharing, and regular self-evaluation.
This article explains how robotic process automation (RPA) at scale requires good governance to enable success while helping to mitigate associated risks.