Everyone needs a little downtime—critical IT infrastructure, not so much. Cloud functionality affects virtually everyone. Even companies with on-premise enterprise systems could find themselves unexpectedly cut off from critical services, vendor portals and clients in the event of a service interruption at a cloud-based communications provider.
Now is the time for companies to be asking themselves whether their risk management framework is robust enough to identify risk exposure they may not have thought about. This article addresses the key elements to conducting a cloud risk assessment and impact analysis to develop an effective cloud outage response plan.