Action Requested!: If you have the course below in progress, please complete by August 20th in order to receive CPE credit. After this point this course will be removed from the site and no longer available for our KLplus users. You will, however, still be able to request your CPE certificate. Keep an eye out the end of August for new courses available to you!
Change is not an event; it is a process. It's important to recognize that your role is to support individuals through the transition and remove obstacles that can hinder a smooth transition from one process to another. In this course, you'll learn about types of resistance and obstacles to change and how to overcome them. You'll also learn about how to overcome barriers to introducing change at your organization. Finally, you'll learn effective approaches for communicating change.
Please Note: This course is provided by a third party and therefore requires an extra step to obtain the CPE certificate. Upon completion of the course, download your course transcript and go to https://certificaterequest.skillsoft.com/ to request the certificate.
Upon completion of this course, the learner will be able to:
- Match sources of employee resistance to change to examples
- Match types of change resistance to actions for dealing with them
- Recognize various change obstacles in an organization
- Identify tactics for overcoming obstacles to change
- Match information-based roots of inertia with examples of how to overcome them
- Identify examples of ways to overcome action-related employee inertia
- Recognize appropriate ways to communicate change
- Recognize tactics for effectively leading change in your organization
Estimated Course Duration:
30 minutes (0.5 CPE)
Field of Study:
Communications and Marketing
Download the Course Description
Complaint Resolution Policy/Refund Policy:
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CONTINUING PROFESSIONAL EDUCATION CREDITS
Protiviti is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org