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KnowledgeLeader Content Update: Monday, May 25, 2020
May 25, 2020
KnowledgeLeader Content Update
New and featured materials this week
Lessons Learned: The Board of Directors View of Managing Through a Crisis
Register for this CPE webinar to hear the lessons boards of directors have already learned about how well prepared their companies and their management teams were to face this pandemic crisis.
How Should You Communicate with Customers During a Crisis?
Register for this CPE webinar to learn about how a company manages through this period will be remembered not only by a company’s employees, but also by its customers.
HOT ISSUE ARTICLES
SOX Risk Assessment in the Time of COVID-19
This article discusses six key considerations a company should take when performing its Sarbanes-Oxley (SOX) risk assessment for the fiscal year 2020 in the face of COVID-19.
After the Virus: Reassessing and Future-Proofing Your Business From a Customer Experience Perspective
This article describes a plan for enhancing customer-focused strategies and identifies six key actions companies can take to prepare for the anticipated changes in consumer behavior.
Accounts Payable Process Key Performance Indicators (KPIs)
This benchmarking tool focuses on key performance indicators (KPIs) for the accounts payable process.
This sample questionnaire analyzes an organization's strengths, weaknesses, opportunities and threats.
Inventory Management Training Guide
This guide focuses on the inventory management process, including quick facts on inventory, policies and procedures for inventory valuation and cycle count, performance measures, a sample inventory work program, and sample process interview questions.
METHODOLOGY AND MODEL
IT General Controls Capability Maturity Model (CMM)
This capability maturity model can be used to measure the maturity of an organization’s IT general controls and to assist its progress from the initial/ad-hoc state toward the optimized state.
Project Management Methodology
This sample document can be used as a guide for understanding and reviewing an organization’s project management process.
Inventory Valuation Policy
This sample outlines a set of policies and procedures for inventory valuation.
Manage Inventories RCM
This document outlines risks and controls common to the “manage inventories” process in a risk control matrix format.
Manage Service Contracts: Entering Contracts into the System RCM
This document outlines risks and controls common to the monitoring of existing contracts aspect of the “manage service contracts” process in a risk control matrix (RCM) format.
Manage Service Contracts: Monitoring Existing Contracts RCM
This document outlines risks and controls common to the “monitoring existing contracts” aspect of the “manage service contracts” process in a risk control matrix (RCM) format.
Select and Manage Suppliers RCM
This document outlines risks and controls common to the “select and manage suppliers” process in a risk control matrix (RCM) format.
IT General Controls Audit Work Program
This tool contains three sample work programs that provide general steps an organization should consider when evaluating its IT general controls environment.
Inventory Audit Work Program
This document outlines three sample work programs that provide general steps organizations can use during an inventory audit.
TOP 5 PAGES ON KNOWLEDGELEADER
These were the most popular items on KnowledgeLeader last week:
Risk Assessment Guide
Data Governance Guide
IT Vendor Management Audit Work Program
Remote Site Visit Audit Work Program
Internal Audit and Risk Management: The Basics
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