Oversight of Digital Transformation

A recent global survey of board members and C-suite executives cited the inability to compete with “born digital” competitors, resistance to change, and disruptive change to the business model as top risks for 2019. To gain perspective on this important area of board oversight, Protiviti met in August 2018 with 20 active directors during a dinner roundtable at a National Association of Corporate Directors (NACD) event to discuss the board’s oversight of industry disruption and digital transformation. This article summarizes some important takeaways from that discussion and suggests questions that boards of directors may consider, based on the risks inherent in the entity’s operations.