Melissa Dwyer joined the Victorian Department of Education and Training (DET) as chief audit executive three years ago with a mandate to help a new administrative team establish a new "tone at the top." On the one hand, Dwyer had to fulfill the expectations of stakeholders looking to her as an agent of ethical transformation. On the other, she can only make suggestions in order to preserve the independence and objectivity of the actual audit function.
"We've spent a great deal of time training managers and employees on what it means to work with integrity. We're making inroads, and I think that people would call us if they wanted to check that they had done something right and be more proactive about it, instead of waiting to see how things turn out after the fact."