Deutsche Bank AG is a German global banking and financial services company with headquarters in Frankfurt, Germany. According to Managing Director and Global Head of Group Audit Mark Cullen, an effective management team is one that is open to constructive criticism, encourages self-identification of control weaknesses, and delivers sustainable remediation. Cullen also believes that organizations that swiftly and appropriately punish errant behavior have stronger cultures. “Historically in the banking industry, some have turned a blind eye to this type of behavior,” he says. “The industry has paid the price for that approach—culturally and financially.” Tone at the top is, for Cullen, where the restoration begins.