This process flow focuses on the accounts receivable process. It details the various steps involved in credit review and credit limit granting, lock box deposits, credit card payments, wire transfers and ACH payment, applying mail-in checks, applying letters of credit, cash application, bad debt write off, and accounts receivable reserve. The document also includes related risks and controls.
This document should be used as a general guide to understand and review this business process. Organizations should customize this tool to ensure that it reflects their business operations and continuously monitor the process to ensure that the steps described are accurate.