The Australian Taxation Office (ATO) is the principal revenue collection agency for Australia’s government. The ATO’s responsibilities include collecting income, goods and services, and other federal taxes for the Australian government. The organization, including internal audit, has been on a path of reinvention to transform the client experience, while continuing to deliver quality customer service.
In this profile, the ATO’s Chief Internal Auditor, Greg Hollyman, discusses how the internal audit function made it easier for stakeholders to see the big picture of the organization’s risk and assurance. Internal auditors at the ATO participate in a rotational program where they work temporary assignments within the organization.