This sample questionnaire helps to map IT responses to various questions related to different IT processes. The focus areas include: batch scheduling, interfaces, third-party processing, change management, SDLC, data conversion, incident handling, patch management, data management, data center, firewall, server configuration and user access management.
Sample questions include: Are there any automated batch jobs in place? What application is used to schedule the batch jobs? Is access to the scheduling application currently being monitored (i.e., added, modified or deleted)? Is the scheduling application able to notify the appropriate IT personnel upon the failure of a batch job?