An order entry, billing and shipping process helps to eliminate errors and risks associated with the process from the time an order is received to the time it is shipped. There are many steps involved from the time a customer places an order to the time their order is delivered to them, and to help manage the many steps, this sample process flow provides steps for order entry, billing and shipping.
This process flow outlines steps such as:
This document should be used as a general guide to understand and review this business process. Organizations should customize this tool to ensure that it reflects their business operations and continuously monitor the process to ensure that the steps described are accurate.
- Preparing the purchase order
- Filing the contract of sale
- Receiving customer payment
- Adjusting inventory to reflect shipment