An order entry, billing and shipping process helps to eliminate errors and risks associated with the process from the time an order is received to the time it is shipped. There are many steps involved from the time a customer places an order to the time their order is delivered to them, and to help manage the many steps, this sample process flow provides steps for order entry, billing and shipping.
This document can be used as a general guide to understand and review the order entry, billing and shipping process. Organizations should continuously update and monitor the processes included in this document to ensure that they accurately reflect business operations.
This process flow outlines steps such as:
- Preparing the purchase order
- Filing the contract of sale
- Receiving customer payment
- Adjusting inventory to reflect shipment