If there is one word to describe the state of IT organizations in 2014, it is transformation. As the need for stronger information security intensifies, CIOs and IT professionals seek out more effective ways to stratify the importance of the information they have, and organize and secure the growing volume of data they must manage. Companies are seeking to improve their data and information governance programs, a need no doubt driven by the growing use of mobile devices and applications, social media, and the continued integration of cloud computing into IT strategy and processes.
In Protiviti’s 2014 IT Priorities Survey, we confirm that IT transformation has become the new normal for companies. The issues and activities identified in our study by CIOs and IT executives indicate they need to address these items in order to keep the business running and support challenging strategic initiatives. In this report, we outline the results from our more than 1,100 participants, who indicate IT functions have scores of significant priorities and likely are being pulled in multiple directions to address countless critical challenges. Among the most notable challenges for 2014 are: Enhancing and protecting business value; Strengthening data privacy and security; Managing and classifying data; Strengthening IT asset and data management; Improving mobile commerce and social media management.