E-Commerce Website Audit Work Program

Organizations across industries are racing to migrate analog approaches to customers, products, services and operating models to an always-on, real-time and information-rich digital business model. Using technology and digital advances, such as analytics, social media and smart embedded devices, these organizations are radically improving the performance and reach of their enterprises. This has profound implications for the scope of internal audits, as digitalization crosses departmental and even enterprise boundaries. 

This sample work program can be used by internal audit and quality assurance teams to review an e-commerce website.