IT Strategy Management Audit Work Program

In this sample audit work program, steps to audit an organization’s Information Technology (IT) infrastructure management strategy process are outlined. Risk indicators of potential problems include: increased backlog of business applications, increased use of consultants or outsourcers for strategic versus specific tasks, and increasing IT budget overruns. Potential impacts of inadequate management include: lost revenue opportunities due to inability of IT to meet business needs, increased internal and external customer dissatisfaction with service provided, and excessive investments in IT with minimal return.