Hamstrung by Technology: What Organizations Can Do Now to Address Technical Debt

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The Protiviti View

The issue of technical debt — outdated technologies at the core of an organization’s IT infrastructure — is becoming increasingly urgent as new digital technologies and emerging players unburdened by legacy systems reshape the competitive landscape. The problem is especially acute in the financial services industry, where mainframe technology supports key customer interfaces, and replacing it comes at a significant cost and disruption. Nevertheless, solutions exist, and organizations that address the need for modernization early are likely to win over those that procrastinate.

In this podcast transcript, Ed Page, a managing director with Protiviti’s Technology Strategy practice, provides insight on this growing risk.

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