Desktop Management Audit Work Program
Subscriber Content
This sample desktop management audit work program document outlines steps to audit the process used to deploy software to desktop computers.
Risk indicators include: different versions of the same software exist around the organization; users are the last to find out about changes to their desktops; upgrades are performed on an ad-hoc basis; software deployment takes an excessive amount of time; software deployment causes “pockets” of failures in the user community; no formal license management is in place; users regularly have to reboot; and each department procures its own IT equipment and expects the IT department to support it.