This document provides six survey questionnaires internal audit teams can use for understanding and measuring their service performance.
Questions to consider include: How long ago was your latest personal interaction with the internal audit team? How would you rate the overall impact internal audit has had on your organization? What are the gaps between your expectations and what the internal audit group is providing? What are your expectations of the internal audit department? How do you rate the quality of our service relative to your expectations? How well are we meeting your expectations?