To an enterprise, change is a double-edged sword. It provides both opportunities to enhance and threats to impair enterprise value. Because change can be disruptive in challenging a company’s strategy and business model, change must be expected and embraced by organizations. Change is inevitable and necessary because if organizations fail to improve their products, services, processes and capabilities continuously, they will ultimately encounter serious performance gaps relative to more adaptive competitors.
Facing change with confidence means accelerating the decision-making process regarding actions to address recognized performance issues, market opportunities and emerging risks. In this issue, we discuss how facing change with confidence is crucial in a rapidly shifting business environment.