This issue of Board Perspectives provides a holistic approach for directors to consider in boardroom discussions.

A conversation with Protiviti’s Jonathan Wyatt and Joe Kornik about mobility and how we’ll move around in cities in 2030...

The 2030 workplace will have a technology-driven culture yet will be human-centered. Artificial intelligence will be the...

Protiviti’s Joe Kornik sat down with Colin Mooney, chief digital officer at Robert Half, to talk about emerging technolo...

Protiviti’s Joe Kornik and WarnerMedia International’s Equity and Inclusion Senior Vice President Asif Sadiq sat down to...

This capability maturity model can be used to measure the maturity of an organization’s customer relationship management...

The purpose of this policy is to establish guidelines for resolving customer concerns and initiating the Customer Concer...

This article lists the issues created by a lack of process knowledge and efficiency and shares how organizations can opt...

Risk Assessment DefinedWhat is risk assessment? Risk assessment is the identification and analysis of relev...

TrueBlue Vice President of Internal Audit Angela Trelevin shares how her team has delivered a high level of employee eng...

A question that companies regularly ponder: Why is customer satisfaction so important? Simply put, customer...

This issue of Board Perspectives provides six ways boards can assess a company’s level and velocity of digital investmen...