The following 85 items are listed by Content Data.
Artificial Intelligence Best Practices
What is artificial intelligence? As technology continues to change our lives in many profound ways, artific...
Newsletters
Maximizing CX: The Game You Must Win
Why CX is important for performance management, customer retention and satisfaction, and competitive advantage.
Subscriber Content
Articles
A Survey of the Current and Emerging Ransomware Threat Landscape
Learn more about the history and evolution of ransomware and the current state of ransomware attacks, approaches and tar...
Subscriber Content
Audit Programs
Warranty/Field Services Review Audit Work Program
Review your organization's controls to ensure that all service activity—above and beyond what is called for in a warrant...
Subscriber Content
Articles
Navigating the Digital Evolution: Uncovering Governance Challenges and Strategies for Successful Transformation
A look at the challenges organizations face in the ever-evolving digital landscape and the shortcomings of current gover...
Subscriber Content
Policies & Procedures
Order Management Policy
This sample policy outlines procedures to be followed by the customer service team when processing orders.
Subscriber Content
Articles
Dwolla CEO: Open Banking, Embedded Finance to Transform the User Experience
Dwolla CEO Dave Glaser and Protiviti’s Nathan Hilt discuss how emerging technologies and the new infrastructure that eme...
Subscriber Content
Performer Profiles
Westpac Group: Refocusing for Relevance
Scott Kieran, Westpac Group’s Chief Audit Executive, discusses how his team has become a well-run, more technology-enabl...
Subscriber Content
Checklists & Questionnaires
Internal Audit Feedback Questionnaire
Utilize our sample internal audit feedback survey to evaluate IA performance and boost satisfaction enterprisewide.
Subscriber Content
Guides
Human Resources Risk Management Guide
This guide discusses the best-practice elements and processes related to identifying and managing human resources&n...
Subscriber Content
Articles
Protiviti Insurance Experts Discuss the Future of Asset Protection in the Metaverse
Read the highlights of a panel discussion on the future of asset protection in the metaverse, hosted by Protiviti insura...
Subscriber Content
Audit Reports
Customer Relationship Management Assessment Report
Strengthen your customer relationship management (CRM) strategy with practical insights to improve customer loyalty, sat...
Subscriber Content