Customer Satisfaction

The following 90 items are listed by Content Data.

Benchmarking Tools

Warranty and Field Services Leading Practices

This tool features several leading practices to assist with warranty and field services process improvement.
Subscriber Content
Mon, Aug 9, 2021
Policies & Procedures

Standard Shipping and Packaging Policy

The purpose of this sample policy is to ensure that all items manufactured by an organization are given the necessary pr...
Subscriber Content
Mon, Feb 15, 2021
Blog

Social Media Risk: What it Means to Your Risk Profile

Social Media Risk: What it Means to Your Risk ProfileSocial media platforms and applications have been impl...
Fri, Aug 30, 2019
Blog

How To Minimize Customer Fraud Risk

Fraud is the intentional perversion of truth in order to induce another to part with something of value or ...
Thu, Mar 22, 2018
Checklists & Questionnaires

Marketing and Selling Internal Audit Checklist

This internal audit checklist includes key factors to help internal auditors market and sell their services better and i...
Subscriber Content
Mon, Feb 12, 2018
Checklists & Questionnaires

Customer Service Risk Questionnaire

Organizations can use the leading practices and questions included in this tool to evaluate and improve their customer s...
Subscriber Content
Mon, Oct 8, 2012