Performance Management/Measurement

The following 361 items are listed by Content Data.

Benchmarking Tools

Purchase-to-Payment Leading Practices

This tool features a number of leading practices for the purchase-to-payment process.
Subscriber Content
Mon, Aug 30, 2021
Benchmarking Tools

Cash Receipts and Collections Leading Practices

This sample checklist can be used to determine the extent to which various best business practices are being followed in...
Subscriber Content
Mon, Aug 23, 2021
Benchmarking Tools

Business Continuity Management Leading Practices

Best practices in business continuity planning include developing detailed recovery procedures and conducting risk asses...
Subscriber Content
Mon, Aug 16, 2021
Benchmarking Tools

Incentive Compensation Leading Practices

This tool contains a number of leading practices to assist with evaluating and enhancing an organization's incentive com...
Subscriber Content
Mon, Aug 16, 2021
Benchmarking Tools

Warranty and Field Services Leading Practices

This tool features several leading practices to assist with warranty and field services process improvement.
Subscriber Content
Mon, Aug 9, 2021
Benchmarking Tools

Cash Flow Management Leading Practices

This tool features several leading practices to assist with measuring and improving an organization’s cash flow manageme...
Subscriber Content
Mon, Aug 9, 2021
Benchmarking Tools

Manage Relations With the Board of Directors Key Performance Indicators (KPIs)

This tool includes several leading practices that can be used as a starting point for discussions about maintaining rela...
Subscriber Content
Mon, Aug 2, 2021
Checklists & Questionnaires

Root Cause Analysis Questionnaire

This questionnaire can be used by organizations as a starting point for sourcing the root causes of problems or risks.
Subscriber Content
Mon, Jul 5, 2021
Articles

Credit Balances and Government Overpayments

In this article, we provide guidance on the Centers for Medicare and Medicaid Services’ Final Rule governing the investi...
Subscriber Content
Mon, Jun 28, 2021
Job Descriptions

Chief Information Officer (CIO) Job Description

This job description sample summarizes the responsibilities, key selection criteria and general information for the role...
Subscriber Content
Mon, Jun 21, 2021
Articles

Excellence Starts at Home: Why CEOs Should Hold Functional Leaders Accountable for Serving Their Internal Customers

Protiviti Associate Director Michael Allenson explains why the internal customer experience (iCX) should be more popular...
Subscriber Content
Mon, Jun 14, 2021
Newsletters

Board Effectiveness: The Fed’s Guidance Speaks to Resiliency

In this issue of Board Perspectives, we discuss the significance of the Federal Reserve Board’s recently released guidan...
Subscriber Content
Mon, Jun 7, 2021