Performance Management/Measurement

The following 330 items are listed by Content Data.

Benchmarking Tools

Developing Budgets Key Performance Indicators (KPIs)

This tool offers valuable insights for businesses seeking to enhance their budget development process.
Subscriber Content
Mon, Jun 3, 2024
Benchmarking Tools

Accounts Receivable, Credit and Collections Leading Practices

This tool features several leading practices to assist with measuring and improving an organization’s accounts receivabl...
Subscriber Content
Mon, May 20, 2024
Articles

Beyond Pass/Fail: Developing a Quantitative Framework for Cybersecurity Audits

This article highlights the consequences of unresolved vulnerabilities and the necessity of effective risk communication...
Subscriber Content
Mon, May 13, 2024
Policies & Procedures

Customer Profitability Review Policy

Learn how to prioritize the customer profitability process and implement standard controls with this customer profitabil...
Subscriber Content
Mon, May 6, 2024
Policies & Procedures

IT Support Policy

Explore our detailed IT support policy for employees, covering request submission, urgent assistance after hours and iss...
Subscriber Content
Mon, Mar 25, 2024
Guides

Assessing the Effectiveness of a Process or Program Guide

This sample guide can be used for evaluating the design effectiveness of a process or program and developing a subsequen...
Subscriber Content
Mon, Mar 18, 2024
Benchmarking Reports

Executive Perspectives on Top Risks for 2024 and 2034: Chief Audit Executives

Discover the top risks CAEs should consider in 2024 and beyond, based on the results of Protiviti’s Executive Perspectiv...
Subscriber Content
Mon, Mar 11, 2024
Performer Profiles

Hilton: Relevance as a Journey, Not a Destination

Misha Moylan, Hilton’s Vice President of Internal Audit and ERM, shares how his team’s levels of attrition and turnover ...
Subscriber Content
Mon, Mar 4, 2024
Guides

Audit Ratings Guide

This tool contains two sample guides that can be used for identifying opportunities to further enhance and improve areas...
Subscriber Content
Mon, Mar 4, 2024
Methodologies & Models

IT Operations Capability Maturity Model (CMM)

Discover how this capability maturity model can enhance your organization’s IT operations management process.
Subscriber Content
Mon, Feb 26, 2024
Guides

Project Management Office (PMO) Interim Status Reporting Guide

Outline your organization’s interim status reporting procedures and define its reporting dates and tools with this guide...
Subscriber Content
Mon, Feb 26, 2024
Policies & Procedures

Order Management Policy

This sample policy outlines procedures to be followed by the customer service team when processing orders.
Subscriber Content
Mon, Feb 19, 2024