Performance Management/Measurement

The following 405 items are listed by Content Data.
Benchmarking Tools

Cash Flow Management Leading Practices

This tool features several leading practices to assist with measuring and improving an organization’s cash flow manageme...
Subscriber Content
Mon, Aug 9, 2021
Benchmarking Tools

Warranty and Field Services Leading Practices

This tool features several leading practices to assist with warranty and field services process improvement.
Subscriber Content
Mon, Aug 9, 2021
Benchmarking Tools

Accounts Receivable, Credit and Collections Leading Practices

This tool features several leading practices to assist with measuring and improving an organization’s accounts receivabl...
Subscriber Content
Mon, Aug 2, 2021
Benchmarking Tools

Manage Relations With the Board of Directors Key Performance Indicators (KPIs)

This tool includes several leading practices that can be used as a starting point for discussions about maintaining rela...
Subscriber Content
Mon, Aug 2, 2021
Checklists & Questionnaires

Root Cause Analysis Questionnaire

This questionnaire can be used by organizations as a starting point for sourcing the root causes of problems or risks.
Subscriber Content
Mon, Jul 5, 2021
Audit Programs

Vulnerability Assessment Audit Work Program

This audit program sample offers best-practice general steps for a vulnerability assessment audit, including key objecti...
Subscriber Content
Mon, Jul 5, 2021
Articles

Credit Balances and Government Overpayments

In this article, we provide guidance on the Centers for Medicare and Medicaid Services’ Final Rule governing the investi...
Subscriber Content
Mon, Jun 28, 2021
Job Descriptions

Chief Information Officer (CIO) Job Description

This job description sample summarizes the responsibilities, key selection criteria and general information for the role...
Subscriber Content
Mon, Jun 21, 2021
Articles

Excellence Starts at Home: Why CEOs Should Hold Functional Leaders Accountable for Serving Their Internal Customers

Protiviti Associate Director Michael Allenson explains why the internal customer experience (iCX) should be more popular...
Subscriber Content
Mon, Jun 14, 2021
Newsletters

Board Effectiveness: The Fed’s Guidance Speaks to Resiliency

In this issue of Board Perspectives, we discuss the significance of the Federal Reserve Board’s recently released guidan...
Subscriber Content
Mon, Jun 7, 2021
Benchmarking Tools

Process Alignment Risk Key Performance Indicators (KPIs)

This tool includes key performance indicators and questions an organization should use to organize and perform process a...
Subscriber Content
Mon, Jun 7, 2021
Benchmarking Reports

2021 Internal Audit Capabilities and Needs Survey

For most internal audit groups, the next-generation audit journey is just beginning. The results of our 2021 Internal Au...
Subscriber Content
Mon, May 31, 2021