The following 194 items are listed by Content Data.
Benchmarking Tools
Customer Service Risk Key Performance Indicators (KPIs)
The questions and leading practices included in this tool can be used to assess and improve a company's customer service...
Subscriber Content
Benchmarking Tools
Organizational Alignment Risk Key Performance Indicators (KPIs)
The questions and leading practices provided in this tool can be applied to evaluate and improve an organization’s struc...
Subscriber Content
Benchmarking Tools
Customer Fraud Risk Key Performance Indicators (KPIs)
This tool includes key performance indicators and questions an organization should use to evaluate its customer fraud pr...
Subscriber Content
Benchmarking Tools
Collateral Risk Key Performance Indicators (KPIs)
This tool defines collateral risk, shares leading practices to mitigate collateral risk and provides questions to consid...
Subscriber Content
Articles
Helping to Save Lives — FinCEN Takes the Lead in Battling Human Trafficking Amid COVID-19
A look at FinCEN's recently issued advisory and how finance firms can and should play an important role in detecting hum...
Subscriber Content
Checklists & Questionnaires
Root Cause Analysis Questionnaire
This questionnaire can be used by organizations as a starting point for sourcing the root causes of problems or risks.
Subscriber Content
Articles
From Unprecedented Disruption, an Optimistic Vision for the Future
Protiviti’s Brian Christensen takes a look at audit's next chapter, underscored by the insights shared by audit leaders ...
Subscriber Content
Benchmarking Tools
Process Alignment Risk Key Performance Indicators (KPIs)
This tool includes key performance indicators and questions an organization should use to organize and perform process a...
Subscriber Content
Newsletters
The Top Risks for the Next Decade: A Global Perspective (2021)
This issue of Board Perspectives summarizes seven key takeaways from Protiviti’s Executive Perspectives on Top Risks in ...
Subscriber Content
Benchmarking Tools
Records Management Risk Key Performance Indicators (KPIs)
This tool contains key performance indicators and questions an organization can use to evaluate its record management pr...
Subscriber Content
Benchmarking Tools
Project Management Risk Key Performance Indicators (KPIs)
What is risk in project management? Discover the answer and learn how to manage it effectively with these KPIs and best ...
Subscriber Content
Benchmarking Tools
Enterprise Risk Management Key Performance Indicators (KPIs)
The key performance indicators and questions included in this tool can be used by organizations looking to evaluate thei...
Subscriber Content