Fri, May 26, 2023


The following tools were published on KnowledgeLeader this week:

Accounts Payable Audit Work Program

Organizations can use the general best-practice steps included in this audit program to conduct an accounts payable review audit. Sample steps include holding a closing meeting with key company management to review draft internal audit reports and findings and publishing the final report and distributing it.

Purchasing Audit Work Program

In this work program sample, we provide best-practice steps for the purchasing audit process. The detailed steps in this document provide an understanding of the purchasing process, including how to create process maps, review departmental policies and compare current practices to best practices.

Travel and Expense Reporting Audit Work Program

This tool contains two sample work programs that provide general steps organizations can use for performing a travel and expense (T&E) audit. A T&E audit focuses on proper review and approval of reimbursement items, adequacy of supporting documentation, and efficiency of the reimbursement process.

Initial Public Offering (IPO) Guide

This tool contains two sample guides that can be used for successfully handling and organizing a private company’s public transition. Key activities outlined in these samples include documenting the company's significant business processes affecting financial reporting and identifying risks, controls and areas of improvement in internal controls over financial reporting.

Data Center Operations and Problem Management Policy

This policy outlines procedures for data center operations and problem management. The major items included are the roles and responsibilities of first- and second-line support and the director of technical operations. Other major items include procedures related to help desk support, user access management, system monitoring, problem management and environmental controls.

Customer Master File Maintenance Policy

The purpose of this policy is to establish the guidelines for setting up new customers and modifying existing customer information in company systems. This document outlines steps for new customer setup requests, rush setup requests and customer information changes.


KnowledgeLeader has also published several publications this week.

Organizational Culture Is a Competitive Advantage

Culture issues dominate the current risk agenda in boardrooms and C-suites. In this issue of The Bulletin, we list five steps leadership teams should take to build a better culture. 

Executive Perspectives on Top Risks in 2023 and 2032: Australia and New Zealand Results

This report reviews the top risks ANZ leaders should keep in mind moving forward, based on the results of Protiviti’s Executive Perspectives on Top Risks in 2023 and 2032 Survey. Looking out over the next decade, several of the top-rated risk issues are similar to those for 2023.

What Do the Silicon Valley Bank and Signature Bank Failures Mean for Bank Supervision?

On April 28, 2023, four reports were issued on the failures of Silicon Valley Bank (SVB) and Signature Bank (Signature). This article addresses the next stage of what is likely to be a lengthy examination of the issues surrounding these failures and the actions that should be taken to prevent such events in the future. 

Recommended Resources 

This list of recommended resources from the web may be of interest to you. Click each link to learn more. 

  1. ​​2023 Outlook: Four Realms for Digital Acceleration
  2. Sustaining the Workforce: How Sustainability Can Help the Cause
  3. ​​How Things Work Around Here: Keep Culture in Mind When Going Public