Process flows define the steps an organization can take to implement processes. These customizable sample process flows from KnowledgeLeader use Microsoft's Visio tool to map out various business processes and projects in visually appealing flowcharts.

We offer over 60 process flows that offer a wide range of support. Some of KnowledgeLeader's most popular process flows are listed below. For a full list of available items, visit our Process Flows content area.

CREDIT AND COLLECTIONS PROCESS FLOW SAMPLES

Treasury and Cash Management Process Flow
Get two sample process flows that can be used as a general guide to understanding and reviewing the steps in an organization’s treasury and cash management process. This document should be used as a general guide to understand and review this business process. Organizations should customize this tool to ensure that it reflects their business operations and continuously monitor the process to ensure that the steps described are accurate.

Budgeting Process Flow
The budgeting process focuses on developing corporate strategy, creating an annual budget, approving the annual budget, and monitoring budget-to-actual results. There are specific practices, process flows, and performance measures to follow when setting the budgeting process flow. 

INTERNAL CONTROLS PROCESS FLOW SAMPLE

Revenue and Accounts Receivable Process Flow
This process flow details the steps involved in the processes within the revenue and accounts receivable function, including contract review for nonstandard pricing with direct and non-direct customers. These processes are as follows: indirect partners, order management to revenue, product revenue/COGS; non VAD; OEM/VAD product revenue/COGS; OEM/VAD rebates payment process; VAD/VAR Co-Op and MDF accruals; rebate accruals; training transactions; professional service transactions; support transactions; SaaS service and software license subscription revenue; sales reserve; advanced replacement shipments; LS/LT deferred revenue; manual support and ratable revenue; stock rotation; and revenue recognition review.

Income Tax Process Flow
This flowchart defines the steps used for the income tax, sales tax, use tax, insurance renewal, insurance maintenance and contract processes. Steps in the income tax process includes preparing the: estimated effective tax rate workbook, income tax forecast, tax accrual template, and period-end income tax journal entry (JE) based on the tax accrual template. This document should be used as a general guide to understand and review this business process. Organizations should customize this tool to ensure that it reflects their business operations and continuously monitor the process to ensure that the steps described are accurate.

ACCOUNTING/FINANCE PROCESS FLOW SAMPLES

Health Insurance Broker/Agent Process Flow
This flowchart defines the steps for establishing a health insurance broker/agent process. This document should be used as a general guide to understand and review this business process. Organizations should customize this tool to ensure that it reflects their business operations and continuously monitor the process to ensure that the steps described are accurate.

Treasury and Cash Management Process Flow
When cash flows are improperly monitored and adequate controls to prevent fraud and misstatements aren’t in place, there is a large amount of pervasive business risk. This tool includes two sample process flows that can be used as a general guide to understanding and reviewing the steps in an organization’s treasury and cash management process. This document should be used as a general guide to understand and review this business process. 

INTERNAL AUDIT PROCESS FLOW SAMPLES

Procurement, Disbursement and Accounts Payable Process Flow
Procurement, disbursement and accounts payable transactions are not properly approved or accurately recorded. This sample process flow focuses on the procurement, disbursement and accounts payable processes. It addresses risks such as purchases not properly approved by upper management, cash disbursement activities that are not properly segregated, and provides controls to mitigate associated risks. 

Accounts Payable Process Flow
Use this process flow to focuse on vendor management, purchase requisition/PO approval covering non-inventory approval and inventory purchases, invoice processing, cash disbursement, and expense reports. It also includes related risks and controls. In this example, new vendors are added to the vendor master file with an approved purchase requisition. The identified vendor on an approved purchase requisition is reviewed by purchasing. 

PROCESS-LEVEL CONTROL PROCESS FLOW SAMPLES

Accounts Receivable and Cash Application Process Flow
Cash application is a process relating to accounts receivable (AR), where incoming payments are applied to the corresponding customer invoice. Whether it is a cash or wire (EFT) payment, a monthly bank reconciliation is performed by the accounts payable (AP) assistant and the AR assistant within two days of month-end. It is then reviewed, signed off and filed by the financial controller. This process flow focuses on the AR and cash application process and outlines steps such as: Setting up new customer accounts Receiving customer payments Entering payments Reconciling bank accounts Researching payment discrepancies.

Accounts Receivable Process Flow
This process flow focuses on the accounts receivable process. It details the various steps involved in credit review and credit limit granting, lock box deposits, credit card payments, wire transfers and ACH payment, applying mail-in checks, applying letters of credit, cash application, bad debt write off, and accounts receivable reserve. The document also includes related risks and controls. This document should be used as a general guide to understand and review this business process. Organizations should customize this tool to ensure that it reflects their business operations and continuously monitor the process to ensure that the steps described are accurate.