This process flow details the steps involved in the processes within the revenue and accounts receivable function, including contract review for nonstandard pricing with direct and non-direct customers. These processes are as follows: indirect partners, order management to revenue, product revenue/COGS; non VAD; OEM/VAD product revenue/COGS; OEM/VAD rebates payment process; VAD/VAR Co-Op and MDF accruals; rebate accruals; training transactions; professional service transactions; support transactions; SaaS service and software license subscription revenue; sales reserve; advanced replacement shipments; LS/LT deferred revenue; manual support and ratable revenue; stock rotation; and revenue recognition review. This document should be used as a general guide to understand and review this business process. Organizations should customize this tool to ensure that it reflects their business operations and continuously monitor the process to ensure that the steps described are accurate.
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