Please Note: This course is provided by a third party and requires an extra step to obtain the CPE certificate. Upon completion of the course, download your course transcript and go to certificaterequest.skillsoft.com to request the certificate.

With so much business happening on a global scale, cross-cultural communication is more important than ever before. Communication is always a challenge, and when diverse cultures interact, good communication can be even more challenging.

In this course, you'll learn about the importance of achieving a proper mindset for cross-cultural communication. You'll explore aspects of cultures that affect how people communicate across cultural boundaries. You'll also learn considerations for speaking and writing in cross-cultural environments.

This course was developed with experts in the subject matter provided by the International Institute for Analytics (iianalytics.com).

Learning Objectives:

Upon completion of this course, you will be able to:

• Identify perspectives that support cross-cultural communications
• Define high- and low-context communication styles
• Classify examples of communication styles as low context
• Recognize strategies for effective communication in low-context cultures
• Identify examples of communication styles as high-context
• Recognize strategies for effective communication in high-context cultures
• Communicate effectively in low- and high-context settings

Estimated Course Duration: 30 minutes (0.5 CPE)

Delivery Method: Online Self-Study

Field of Study: Communications and Marketing

Program Level: Basic

Advance Preparation/Prerequisites: None

Complaint Resolution Policy/Refund Policy:

For more information regarding refund, complaint and program cancellation policies, please email us at [email protected].

CONTINUING PROFESSIONAL EDUCATION CREDITS

Protiviti is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: nasbaregistry.org.